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Changing or Cancelling an Order

When you place an order with Nelson & Storm Tool Supply Company, we start the order fulfillment process right away. Your order will be placed in real time. For future reference, write down your order number. If you have questions about your order, having this number on hand will enable us to help you faster.

All cancellations of orders must be requested by Purchaser and approved by Nelson & Storm in writing. Purchaser agrees to pay for any and all costs incurred by Nelson & Storm in connection with any cancellation request. If you need to cancel an order call us immediately at 815-965-0574 or 800-322-0574.